Scroll
Contact us

Our clients tell us that we are open, honest and approachable. Please do not hesitate to contact us, we will respond to all enquiries.

WE DON'T
JUST
CONSULT

Arum is the only truly independent company offering
services across the credit management lifecycle.

No matter what your requirement or industry, relax -
we've got you covered. 

Our services

Clients & partners
  • Accenture
  • Barclays
  • Bright house
  • Cabot
  • Deutsche Bank
  • Department for Work & Pensions
  • Eon
  • HMCTS
  • HSBC
  • ING
  • Lloyds Banking Group
  • RBS
  • SLC
  • SSE
  • TSB

“Arum has provided us with a clear vision of what we can achieve in the future and a plan to enable us to get there.  We are now working with Arum to implement the recommendations which will allow us to strive to become market leaders in Local Government debt collection."

Director of Finance, Barnsley Metropolitan Borough Council

SERVICES

No matter what service requirement, we work with our clients to understand their business issues, deliver solutions with quantifiable benefits, and ensure knowledge is transferred to support their long-term success.

Technology

Technology

Find out more
Strategy & compliance

Strategy &
compliance

Find out more
Debt market integration

Debt market
integration

Find out more
Artificial Intelligence (AI) & Robotics (RPA)

Artificial Intelligence (AI)
& Robotics (RPA)

Find out more
Change management

Change
management

Find out more
Interim resourcing

Interim
resourcing

Find out more

INDUSTRIES

Our clients span more than 20 countries worldwide, and we work across financial services, utility companies, telcos, public sector, and the debt recovery & purchase industries.

Financial services

Financial services

Utilities

Utilities

Telecommunications

Telecommunications

Public sector

Public sector

Debt recovery & purchase

Debt recovery & purchase

“Arum absolutely stand out for me, I can compare you to other suppliers and you have been top of the tree.”

Lead project manager, Major financial services provider

WHY ARUM

Our vision is to improve the way the world manages credit, and for over 20 years we’ve been helping our clients and their customers do just that.

We work across financial services, utility companies, telcos, public sector, and the debt recovery & purchase industries to enable organisations to achieve their strategic objectives by improving their regulatory, credit risk and portfolio performance, whilst maximising returns on their technology investments. 

ABOUT ARUM

Vision
To improve the way the world manages credit.

Mission
To deliver truly independent credit management solutions globally.

About Arum
Arum is the only truly independent company offering services across the credit management lifecycle.

We have over 20 years’ experience helping our clients achieve their strategic objectives by improving their regulatory, credit risk and portfolio performance, whilst maximising returns on their technology investments. We provide a blend of professional services, consulting and unrivalled knowledge of the collections & recoveries software landscape, including benchmarking analysis across 30+ system vendors.

Our team includes highly experienced operational and program directors, project delivery leads and implementation experts, the majority of whom started their careers within the financial services sector working for major banks and software houses, with a passion for sharing their knowledge and expertise.

Headquartered in the UK and with clients spanning more than 20 countries worldwide, we work across financial services, utility companies, telcos, public sector, and the debt purchase and recovery industries.

“I can confidently say without any doubt, Arum became an intrinsic & well respected part of the team, without whom we would not have achieved all that we have so successfully.”

Programme manager, Top 5 UK Retail Bank

THOUGHT LEADERSHIP

Read the latest insights from our collections and recoveries experts.

Whitepaper: 10 predictions on the future of collections and recoveries

Whitepaper: 10 predictions on the future of collections and recoveries

Read our latest whitepaper The...

Don't wait, start implementing the FCA's new vulnerable customer recommendations now

Don't wait, start implementing the FCA's new vulnerable customer recommendations now

2 minute read. The collections and recoveries...

StepChange: Learning from debt advice outcomes

StepChange: Learning from debt advice outcomes

2 minute read. The debt advice charity,...

Improving efficiencies of council tax collection

Improving efficiencies of council tax collection

3 minute read. The next financial year will see...

CAREERS

We are a growing business and are always looking for new talent. If you’d be interested in working with us, you can send your CV to us directly or keep an eye on our social media channels too as we post all our job vacancies there.

Request a Callback