Arum is pleased to announce that we are now a Supplier Member of the Credit Services Association (CSA).
The CSA is the only National Trade Association in the UK for companies active in the debt collection and debt purchase industry. It has a history dating back to 1906, and has around 300 member companies who employ 11,000 people. Its members hold up to £60bn for collection, returning nearly £3bn in collections to the UK economy per annum. As the voice of the collections industry, their vision is to build confidence in debt collection by making the entire process clear, easy to understand and less stressful for all those involved.
CSA Supplier Members supply services and products to the collections, debt sale and purchase industry; Arum’s membership demonstrates that it is recognised as an organisation that upholds a high standard of quality within the credit industry, as members are held to a Code of Practice and monitored for compliance.
Andrew Pritchard, Arum’s CEO, commented: “I am proud that Arum has successfully gained membership to the Credit Services Association, which reflects the quality of our services and the value that we have been bringing to the credit industry for over two decades. We look forward to developing our relationship with the CSA and its members and being part of the trade association which represents our industry to regulatory bodies and government.”
Arum is the only truly independent company offering services across the credit management lifecycle.
We have over 20 years’ experience helping our clients achieve their strategic objectives by improving their regulatory, credit risk and portfolio performance, whilst maximising returns on their technology investments. We provide a blend of professional services, consulting and unrivalled knowledge of the collections & recoveries software landscape, including benchmarking analysis across 30+ system vendors.
Our team includes highly experienced operational and program directors, project delivery leads and implementation experts, the majority of whom started their careers within the financial services sector working for major banks and software houses, with a passion for sharing their knowledge and expertise.
Headquartered in the UK and with clients spanning more than 20 countries worldwide, we work across financial services, utility companies, telcos, public sector, and the debt purchase and recovery industries.
Hannah Woodward, Head of Marketing, Brand and Communications