Arum are delighted to announce that we are sponsoring the 2017 Utility Week, Consumer Debt Conference which takes place on the 16th March in Birmingham.
Principal Utilities Collections and Recoveries Specialist at Arum, Sandy Duckett joins a fantastic line up of leading credit and collection industry experts also set to present at this year’s conference.
Sandy’s presentation will focus on “Optimising value through the customer journey by utilising insight gained from collections and recoveries activities”, with expansion on the following key themes:
- Rising to the challenges in the operating environment
- Utilising collections and recoveries data analytics to inform the customer journeys from proposition to payment
- Increasing awareness across organisations on how to optimise profitability from insights gained from collections and recoveries
This is Arum’s first time sponsoring this event and we are very much looking forward to the day itself and to sharing knowledge and insights with our industry peers.