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COVID-19: Exit strategy support

The 'new normal'

As creditors across all sectors start to draw breath as it appears the current wave of COVID-19 has peaked, attention is now on how industries formulate their COVID-19 exit strategy, given the significant implications for collections operations, strategy and segmentation and how this impacts customers.

Some of the considerations you might be facing are:

  • how to proactively and effectively support new segments of customers who will have specific requirements
  • payment holiday expiry
  • mass DD cancellations
  • capacity implications
  • collection models which may not be as predictive moving forward

Regulators have been understanding of creditor pressures in the first wave – will they be as understanding if a second wave occurs?

How can we help you?

Our team can work remotely to give you support and advice now and help you quickly implement change, and when travel restrictions are lifted and it is safe to do so, work with your team on-site.

We can help you develop your COVID-19 exit strategy and provide specific recommendations and advice for improvements across a broad range of subject matters to help you more effectively help your customers, and to help you prepare for a potential second wave of COVID-19 or any other future occurrence of this nature.

How will our services benefit you?

We have been a trusted advisor to both the private and public sectors for the past 21 years, fully independent and a safe pair of hands in troubling times. View a selection of our clients and case studies.  


Want to find out more?

We’d be happy to give you more information on how we can help your organisation tackle the challenges of our 'new normal'. Simply fill out the form below and we will be in touch shortly! 

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