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COVID-19 exit strategy support

As creditors across all sectors start to draw breath as it appears the current wave of COVID-19 has peaked, attention is now on how industries formulate their COVID-19 exit strategy, given the significant implications for collections operations, strategy and segmentation and how this impacts customers.

Some of the considerations you might be facing are:

  • how to proactively and effectively support new segments of customers who will have specific requirements
  • payment holiday expiry
  • mass DD cancellations
  • capacity implications
  • collection models which may not be as predictive moving forward

Regulators have been understanding of creditor pressures in the first wave – will they be as understanding if a second wave occurs?

Our experts have developed a playbook to help you navigate your way out of this crisis

We have developed a comprehensive COVID-19 Exit Strategy Playbook which will give you guidance on what to consider and how to structure your thinking as you look to plan for the ‘new normal’. Request your free copy below.

We’re here to help and support you through these challenging times and we're also happy to share ideas and work with you to create a plan that is tailored to your specific needs. 

Get your copy of the COVID-19 Exit Strategy Playbook by email

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