Arum

“Arum has provided us with a clear vision of what we can achieve in the future and a plan to enable us to get there. We are now working with Arum to implement the recommendations which will allow us to strive to become market leaders in Local Government debt collection."
Director of Finance, Barnsley Metropolitan Borough Council

SERVICES

No matter what service requirement, we work with our clients to understand their business issues, deliver solutions with quantifiable benefits, and ensure knowledge is transferred to support their long-term success.

Technology

Strategy &
compliance

Debt market
integration

Artificial Intelligence (AI)
& Robotics (RPA)

Change
management

Interim
resourcing

INDUSTRIES

Our clients span more than 20 countries worldwide, and we work across financial services, utility companies, telcos, public sector, and the debt recovery & purchase industries.

Financial services

Utilities

Telecommunications

Public sector

Debt recovery & purchase

“Arum absolutely stand out for me, I can compare you to other suppliers and you have been top of the tree.”
Lead project manager, Major financial services provider

WHY ARUM

Our vision is to improve the way the world manages credit, and for over 20 years we’ve been helping our clients and their customers do just that.

We work across financial services, utility companies, telcos, public sector, and the debt recovery & purchase industries to enable organisations to achieve their strategic objectives by improving their regulatory, credit risk and portfolio performance, whilst maximising returns on their technology investments.

Client case studies Clients & partners Accreditations Awards Public sector frameworks

ABOUT ARUM

Vision
To improve the way the world manages credit.

Mission
To deliver truly independent credit management solutions globally.

About Arum
Arum is the only truly independent company offering services across the credit management lifecycle.

We have over 20 years’ experience helping our clients achieve their strategic objectives by improving their regulatory, credit risk and portfolio performance, whilst maximising returns on their technology investments. We provide a blend of professional services, consulting and unrivalled knowledge of the collections & recoveries software landscape, including benchmarking analysis across 30+ system vendors.

Our team includes highly experienced operational and program directors, project delivery leads and implementation experts, the majority of whom started their careers within the financial services sector working for major banks and software houses, with a passion for sharing their knowledge and expertise.

Headquartered in the UK and with clients spanning more than 20 countries worldwide, we work across financial services, utility companies, telcos, public sector, and the debt purchase and recovery industries.

History

News & events

Management team

“I can confidently say without any doubt, Arum became an intrinsic & well respected part of the team, without whom we would not have achieved all that we have so successfully.”
Programme manager, Top 5 UK Retail Bank

THOUGHT LEADERSHIP

Read the latest insights from our collections and recoveries experts.

StepChange: Learning from debt advice outcomes

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Improving efficiencies of council tax collection

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Open Banking: one year on

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CAREERS

We are a growing business and are always looking for new talent. If you’d be interested in working with us, you can send your CV to us directly or keep an eye on our social media channels too as we post all our job vacancies there.

Submit your CV Meet the team

WE DON'T
JUST CONSULT

SERVICES