We offer two bespoke services to help Local Authorities improve their revenue collections and operations - find out more below.
Register below for a free 1-day discovery workshop (worth £2,000) with our experts, where we will review your approach to collections and your challenges and constraints, with the aim of identifying areas for improvement based on industry best practice.
Our Current State Assessment (CSA)
Utilising our expertise built up over 20 years working in Collections & Recoveries across both private and public sector organisations, we will review your operations for Revenue and Benefits collections by analysing five key areas: strategy and analytics, performance management information, operational execution, organisation & culture and technology.
You will receive a detailed benchmark report of your operation against industry best practice and a business case for transformation, including quick wins and medium to longer term strategic opportunities.
Following the review, Arum’s experienced team can help deliver the recommended changes to expedite the projected benefits by working collaboratively with your team on a blend of tactical and strategic projects.
Our Revenue Collection Dashboard
The dashboard will provide you with a single source of performance management, so you’ll be able to:
- Quickly access and filter high level debt information
- Improve cash collection by identifying priority debt for recovery
- Seamlessly track and compare performance over time (YoY/MoM)
- Respond more quickly to any issues as the data is updated every day
- Reduce the cost and time spent to build performance analysis from potentially days/hours to mere minutes
- View aged debt position from Collections vs Write Off and Debt per Year perspective
- Analyse the impact and performance of your call centre, even down to agent level
- Easily drill down to individual account level so you can target who to contact
- Gather intel to form the basis of business cases for change
Win a free 1-day discovery workshop
To be in with a chance of winning this day with our experts, simply fill out the form below and share one of our posts on LinkedIn!
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