REVIEW & IMPROVE YOUR COLLECTIONS OPERATION
Our team of experts will work with you to identify your problem areas and provide you with recommendations for improvements across these key areas: technology, strategy and analytics, operational execution, performance management, organisation and culture. Our various packages (from the 1-day workshop through to a full transformation roadmap) mean you can choose to focus on as many of these as you like, and as in-depth as you like.
Our clients, including big names across retail banking, financial services, utilities and public sector, have seen huge improvements from implementing our recommendations, such as:
- hundreds of millions of pounds in savings including bad debt charge improvement up to 12%
- online payments increase up to 16%
- efficiencies increase up to 27%
Our tailored dashboard will provide you with a single source of performance management, giving you access to valuable collections data and insights at the click of a button, so you can take the necessary actions quickly.
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