Now we’re into the second month of 2019 you should hopefully have a clear picture of your organisation’s plans for this year: What do you want to achieve? How are you adapting to your industry’s shifting demands, evolving regulatory complexities and the technological shifts taking place?
Are you looking to transform your business in 2019 in response to all of these things? If the answer is yes, your 2019 transformation agenda will be guided by specific questions, and your answers to these questions will go a long way to defining your transformation story.
Do you have the right operating model?
A valuable mindset when trying to deliver change is to ‘’Begin with the end in mind’’ (Stephen Covey, businessman and author of The 7 Habits of Highly Effective People). This mindset will enable a clear understanding of why you need to transform, what your deliverables are, and the long-term benefit to your business.
It is vital that you understand the current position of your business, and how you are currently creating value for your customers and stakeholders. Having established this, you can now proceed to what future value you want to add and how. Most importantly, you must ensure that your strategy aligns with your business goals.
Do you have the right people and structure?
The next step is to consider if your organisational structure aligns with the change you’re trying to deliver. Organising your team structure to be more cohesive and efficient will increase your chance of achieving a successful project. Most cases of business transformation today involve using technology and innovations to enhance business. Therefore, a continuous interface between IT and the business arms of your organisation is critical.
Another crucial factor to consider is your people: your current and available skill sets, how will these bests be deployed, who must move and where can they add the most significant value to you. It is also important to anticipate your employees’ acceptance and reaction to change, as your team must be in sync with your proposed change; there must be buy-in. Having the right skill sets is not enough to deliver successful change, dedication and commitment to change is crucial. Acceptance begins from the culture, so ask yourself: Does my organisation’s culture foster an atmosphere of team spirit, change, engagement and communication?
Have you chosen the right technology?
This might feel like stating the obvious, but a fundamental point to consider when investing in a piece of technology is its ability to deliver long-term and desired value to your business. It is vital to establish if the system is future proofed to your business growth and needs. This means that you must consider a system that is scalable and flexible to accommodate any future change. The costs can look terrifying at first glance, but what can be even costlier is not recognising the long term needs of the business. You need to be sure about the best approach to selecting the right system.
What is your methodology?
Establishing the right methodology for your transformation is one of the most crucial decisions that will contribute to either a successful or failed project. Deciding on either the Agile, DevOps, hybrid or any other approach will depend on your organisation and what your end goal is. Don’t forget to always “begin with the end in mind”.
What does best practice mean to you?
It is advisable to be aware of the best practices there are for the type of change you’re trying to deliver. It often helps to not only look within your industry but outside, especially those that impact yours, directly or indirectly. Learning lessons from your peers and making the relevant applications to your organisation will not only put you within the realm of your industry standards but sets you ahead of your game. Have you done your homework on your peers?
This is by no means an exhaustive list of questions to help you deliver a successful transformation, but they should provide you with a starting point of what to consider before embarking on your transformation agenda in 2019.
Not sure where to start?
Arum has worked on countless successful business transformation projects across a variety of industries in the private and public sectors. We are ready to provide you with the support you need to answer these questions and more, and we can help you deliver a successful end-to-end transformation, right from pre-planning through to post-implementation.